How can we help you?
Find quick answers about lists, events and your account. Can’t find yours? Write to us.
Getting started
What is Gifticker?
Gifticker is an app to create wishlists, discover gift ideas and organise group gifts with family and friends.
How do I create an account?
Sign up with your email and a password. We will email you a 6-digit verification code that you enter to finish.
On the sign-in screen you can also use “Continue with Google” or “Continue with Apple” (the Apple button is not available on Android).
How do I find and connect with friends?
Open the Contacts tab (“Friends & Family”) and search by name or username, choosing the scope: Friends, Username or Everyone. Open the result and, on the profile, tap “Follow”: the status changes to “Request sent”.
The other person sees the connection request under “Pending requests” and just taps “Accept”.
How do I change the language or the currency?
On the main Settings screen you will find the “Language” and “Currency” rows. The app is available in Catalan, Spanish and English.
Wishlists
How do I add a gift to my list?
Tap the “Add” button and choose “Add gift”. The title is required; the description, link and price are optional.
Who can see my lists?
A public list can be seen by any registered user. A private list is only visible to you.
A gift is visible to others if it is in at least one public list.
Can I reserve a friend’s gift? Does the owner see it?
Yes: reserving helps avoid duplicate gifts. Each gift accepts a single reservation and you cannot reserve your own.
The gift’s owner never sees that it is reserved; other people do see the name of who reserved it.
What are “Owned” and “Favourites”?
“Owned” collects the gifts you marked with “Mark as owned”, for example because you already have them.
“Favourites” holds gifts from other profiles that you saved for inspiration with “Add to my favourites”.
Events and group gifts
How do I create an event and invite people?
From the Calendar tab, or from “Add” > “New event”. You can view events as a calendar or as a list.
Invited people receive an invitation in the app.
How do group gifts and payments work?
In events you can add gifts that several people take part in, and track the split and follow-up.
This tracking is manual: Gifticker does not process payments or handle money.
Is there a chat in each event?
Yes, there is a chat between the organiser and the participants who have a Gifticker account.
If you do not see the chat button in an event, you do not have access to it.
Can I see the gifts I have given to a contact?
Yes, the contact’s profile shows a gift history. It lists purchased event gifts where you are a participant, from events already revealed or past.
Gifts for recipients without an account do not appear.
Account and privacy
How do I manage blocked accounts?
Go to Settings > Privacy & Security > “Blocked accounts”. In the list, open “Options” for an account and choose “Unblock account”.
Once unblocked, that person can send you connection requests again.
What does a “private account” do?
If you turn on “Private account” (in Settings > Privacy & Security), you will not appear in searches and only accepted contacts can see your profile.
It does not hide your public lists. To avoid a specific person, you can block them.
How do I delete my account?
Go to Settings > Privacy & Security > Danger zone > “Delete my account” and confirm. This action is irreversible.
What data do you keep and how do you protect it?
We only keep the data needed to make the app work. You will find all the details on the following pages.
Notifications
Which notifications will I get?
Among others: connection requests and acceptances, gifts added to your contacts’ public lists, birthdays, event invitations, gifts added or purchased in an event, and gifts received.
The text of push notifications does not reveal surprise gifts.
How do I turn push notifications on or off?
The app asks for permission when it is needed. In Settings > Preferences there is a “Notifications” switch.
If the system has them blocked, turn them on in your device Settings.
How do I filter or delete notifications?
Open the bell: you can filter by “All”, “Events” or “Friends”, and clear them with “Delete all”.
Will I get emails from Gifticker?
For now, the only email we send you is the verification code when you sign up.
Troubleshooting
I cannot sign in
Check that your email and password are correct. If you signed up with email and password, sign in with email and password; if you used Google or Apple, use the same button.
If it still does not work, write to us.
The code email does not arrive
Check that the address is correct, look in your spam folder and wait a few minutes.
If the code does not arrive, write to us.
I am not getting push notifications
Check that the system allows Gifticker notifications, that the “Notifications” switch is on in Settings and that you are signed in.
Legal information
Read our legal pages and how to delete your account.
Contact
If you did not find the answer, write to us by email.
Write to us at gifticker@gmail.com
Include your account email, the app version (Settings > About the app) and your device. Never send passwords or codes.