Delete your account
Last updated: 8 November 2026 · Version 1.0
1. Summary
You can delete your Gifticker account in two ways: from the app (the fastest way) or by emailing us if you cannot access it. Deletion is permanent: it cannot be undone and the account cannot be recovered.
2. How to delete it from the app
You need the Gifticker app and to be able to sign in. Steps:
- Open the app and go to Settings.
- Open Privacy & Security.
- In the danger zone, tap “Delete my account”.
- Read what will be deleted and what is kept.
- Verify it's you: enter your current password or, if you signed in with Google or Apple, verify with that provider.
- Type the confirmation word (DELETE) and confirm in the final dialog.
3. If you cannot access the app
If you lost access to your account, uninstalled the app, or are only on the waiting list, write to us from the email address you registered with. Say that you want to delete your account (or your waiting list email) and never send us passwords or sensitive data.
If the email does not match the one on the account, we will ask you to verify your identity by a means that does not expose your data. We will reply within the maximum of one month set by data protection law.
4. What data is deleted
When you delete your account the following is deleted or anonymized:
- The account and profile: name, username, email, phone, date of birth, gender, measurements, preferences and photo.
- The wishlists, items, favourites and reservations you made.
- Your connections with other users.
- Notifications and push notification devices.
- Sessions and sign-in providers (Google or Apple); your user in Firebase Authentication is deleted too.
- The events you created: they are transferred to another participant with an account or, if there is none, deleted.
5. What data is kept
So that other people's accounts are not altered, the following is kept without any personal data of yours (you will appear as a “deleted user”):
- Your participation, gifts, contributions and settlements in events organized by other people.
- The chat messages you sent in those events, without name or photo.
- An anonymous internal account identifier, with no contact data.
- Backups, which are overwritten within 90 days, and what the law requires us to keep (blocked and kept only for legal claims).
6. Timeframes
Account data is deleted at the moment you delete the account and, in any case, within 30 days. Backups are overwritten within 90 days. Waiting list emails are kept until we send the launch notice and, at most, 12 months after launch, or until you ask us to remove them.
7. Consequences
Deletion is irreversible: you will lose access to your lists, connections and events. Events you organized may pass to another participant. If you have pending settlements with other people, they remain visible to them. Before deleting your account, save any data you want to keep: we do not currently offer a data export.
Deleting your account does not cancel subscriptions purchased through the App Store or Google Play: cancel them from the store.
8. Contact and rights
If you have questions about deleting your account or want to exercise your data protection rights, write to gifticker@gmail.com. You can find the owner in the legal notice and how your data is processed in the privacy policy. You may also lodge a complaint with the data protection authority.